A Relationship Changer

Active Listening

♦️ Active listening is a technique used to resolve conflict.

♦️ Active listening involves paraphrasing to confirm what the other person has said.

♦️ Active Listening involves not interrupting the other person but rather waiting until the other person has finished speaking.

♦️ Active listening does not require a solution but rather validates the other person’s concerns.

♦️ Active listening does not involve mentally preparing a counter-attack or deflecting, blaming or competing.

♦️Active listening is giving your full attention to the speaker and validating their feelings and emotions.

“What I hear you saying is…..”

“You sound very frustrated. This must be very difficult for you. How can I support you? What do you need from me?”